Consultations are scheduled daily from 09:00 till 10:30 and from 14:00 till 17:00, except on Tuesday afternoons.
For a normal consultation 10 minutes is scheduled, this being the average time needed to handle one medical problem. Sometimes you will want to discuss more than one issue or a more complex or a more emotional problem. If so, make an appointment for a double consultation ( 20 minutes).
The practice assistant will ask you for your reason in order to estimate, together with you, the time needed. Sometimes you will not want to discuss the nature of your health complaint with the practice assistant. That’s no problem, as long as you will give her an estimation of the time (10 or 20 minutes) needed.
If you want to cancel your appointment, please inform us as soon as possible ! An appointment that was not cancelled may be charged.
If you are not able to come to the practice you can ask for a house call. This can only be done by telephone. Call, preferably between 08:00 – 09:00 during the GP’s telephone consultation hour. T: +3150-312 34 12.
If this is not possible, then you can call the practice assistant before 10:45 T: +3150-312 34 12 (choice 3).
The GP will normally visit you between 12:00 and 14:00. In case of an overloaded program it may happen that it’s not possible to visit you before 14:00. Then the GP will visit you after 17:00. Normally you will be informed of the change in visitation time by the practice assistant, but in case of an alarming deterioration in your situation you should call the practice yourself.
TELEPHONE CONSULTATION & TEST RESULTS
Normally we do not contact you about test results or about the results of the investigations performed by the medical specialist. You can call the GP in person between 08:00-09:00. Then you can also ask for information or advice about health complaints.
THE PRACTICE ASSISTANT
The practice assistants have their own consulting hours: measurement of blood pressure or blood glucose level, ear syringing, administration of injections, wart treatment with liquid nitrogen, removing sutures. They also make Pap-smears (Pap-smear screening for cervical cancer).
In case of symptoms of a possible cystitis, collect a midstream sample of the first early morning micturition. Preferably use a vial from the pharmacy or from us. If not available, use a jam jar, cleaned with warm water without detergent and then dried. Don’t forget to clean the lid in the same way !
Keep the urine in the refrigerator until you bring it to the practice, preferably as early as possible after 08:00. Please call the practice assistant from 11:30-12:30 about the result.
NURSE SPECIALIST MENTAL HEALTH
Alice Beuker is our nurse specialist mental health (in Dutch: POH-GGz) and is working in our practice every Wednesday. She is a trained psychiatric nurse specialist. Alice has an extensive experience in the field of depression and anxiety and has lots of expertise in working with (groups of) adults with all kinds of psychological and psychiatric problems.
After a first consultation with the GP, you can make an appointment with her for minor or mild psychiatric problems. Sometimes she will see you herself for a longer period of time. In other cases, together with you, she will investigate the nature of your problems and make a plan to tackle these, which may include a referral to another specialist.
The costs of an appointment with Alice are 100% included in your Dutch basic insurance and will cost you no extra fee.
In September 2016 two psychologists start working in our building. You can see Bas Nijenhuis or Marleen de Kok for problems like anxiety, stage fright, (study)stress or traumatic experiences. They are also trained to deal with mood swings, depression and burn-out or other work related problems. They have a lot of experience in the field of somatic unexplained physical complaints, like chronic fatigue or chronic pain.
“NURSE”-PRACTITIONER SOMATIC PROBLEMS
Marte Koorenhof-Folkers is our “somatic practice-worker” ( in Dutch POH-S), a kind of nurse practitioner. She takes care of people with Diabetes Mellitus type 2 (also those on insulin treatment), and people with Asthma and Chronic Obstructive Pulmonary Disease (COPD) and Hypertension. She is also a trained coach for people who want to stop smoking .
She is present every Monday and Thursday and every two weeks also on the Tuesday.
Rianne Venema is a dietician and is in our practice every fortnight on the Friday. She can coach and advise you in case of under- or overweight, high cholesterol, lowering salt usage in case of hypertension and help you with other dietary problems. She can also coach you with the implementation of the so called FODMAP diet for Irritable Bowel Syndrome.